Want to make some extra duit Raya?
Have your designer clothes from yesteryear been sitting in your closet unworn?
Want to de-clutter but never got around to it?
Send it over!
Place your items on rent with us and earn some extra pocket money!
1. Email Us Your Details
2. We'll set up your account!
3. We'll upload your dresses!
4. Sit back and watch money roll in!
Pssst...TIPS on items that rent WELL!
Interested? Email us now at firstname.lastname@example.org!
1. Is this open for everyone?
We are only rolling this out for a privileged 100 of our existing customers who have amazing quality closets for now. You may, however, collect items from your mum, sister(s) or friend(s) which you think may work, and organise their items for them!
2. Why so few?
Rent A Dress has always championed and prided in quality of our products and service. As such, we believe that rolling out with just a handful of our customers will allow us to better serve you as participants of this pilot program.
We also believe that you, our customers, are a well-curated tasteful bunch, so who better to get on board the extra income scheme than our existing customers!
3. When is it starting?
We are rolling this program out from 15th April onwards until further notice.
4. How do I let you know what's working and what's not?
We will be in close contact with you throughout the few months that your items are placed with us. During that time, we are open to any feedback to improving our service, including any queries you may have regarding this.
1. How do I sign up?
We will assist with this by signing up an account for you which you will have total access to.
2. Will you be keeping the dresses?
Yes, we do this to ensure that we help you make the most money out of it with fewer hassle on your side. We also pride ourselves in maintaining a strict quality control on our packing and dress condition to ensure the best service for our customers.
3. How do I drop it off?
You will need to send us a list of items you wish to drop off first. You may then drop it off at our showroom at Phileo Damansara 1 or at our partner cafe at The Third Letter (if you’re in Shah Alam / Bukit Jelutong area).
If you prefer we can organise for a pickup from you, depending on your load, for a small fee of RM25.
4. What if I want the dress back?
Simple! You may block the dresses off on the date on your account at least a week before. Alternatively, you may let us know in advance and we will organise for it to be blocked off.
5. What if it’s not designer?
We typically look at the quality of the fabric, stitching, design and standard fit of the item. If they are of good quality, we are more than willing to take them in!
6. What are the list of some of the designers?
You may take the listing here as a guide for local designers, as well as on international websites such as Net-a-Porter, Shopbop, Neiman Marcus, Barney, Nordstrom, Selfridges, Harrods, etc.
7. What is the rental price of the item?
We typically set the rental price at 5-20% of the retail price e.g. if retail price of the dress is RM500, it may be priced between RM25-100. The rental price will be determined ultimately by Rent A Dress, but don't worry, we are in it more than you! We usually play around with the range of pricing to ensure optimal earnings for you!
8. What if my items get damaged?
We typically take a picture immediately of any ill condition of the items upon return and will upload it on the drive. For minor repairs, we will organise for the the items to be repaired. However, if the item is damaged beyond repair, the renter will compensate 100% of retail price to you. In case that does not happen, RAD will have a guarantee of 50% of the retail price of the item.
9. How long will I have to keep my items with you?
We would suggest for it to be kept with us for 6 months to fully gauge the interest of customers on our platform.
1. How much do I earn for each rental?
The rentals (and not the try ons) will be split 50-50%. Why so high? This is because we will be organising for delivery, pickups and laundry and we believe in ensuring the best quality care for quality items, so the cost of maintaining it is quite high.
2. Why do I not get a profit share from Try Ons?
We provide an overnight try on delivery service for the convenience of our customers. It increases the likelihood of them renting. Therefore, the charge of the service is minimal just to cover the delivery and pickup cost.
3. How will I be paid?
The easiest method is via a PayPal account. If you don’t have a PayPal account, we will transfer it to your bank account. Payment will be made 30 days after the monthly cycle.
However, if you wish to leave an accumulated amount in your account, you may also convert them into credits to be used for rentals!
5. What if customers cancel?
If customers cancel their orders, the payment will be voided as we will refund the customers fully.