Rent A Dress is a pioneer in fashion rental startups in Southeast Asia. We are obsessed with delivering growth through quality - of service, AND product - and are determined to pioneer the future of the fashion industry in a trillion dollar region, one of the most exciting places in the world.
- Be customers’ best friend and make their day
- Answering queries over the phone, email, whatsapp, facebook, instagram…
- Collect data about customer happiness, help analyse customer segments and behaviour, support building a tailored user experience
- Work closely with our operations to perform last minute miracles
- Always seek to find new ways to delight customers
- An Extrovert: you love speaking to people and help them resolve any issues and enquiries
- You speak English & Malay (Chinese speaking is an extra plus)
- Forward thinking and action-taker: you anticipate potential problems and prevent them before they occur
- Empathetic but resilient: You deeply care about customers but always remain calm
- Work well under pressure: “Hangry” came into existence for a reason. You will prevent or diffuse customers from reaching this state.
That’s why you need to join our team:
- Work in the most robust and exciting industry
- Rare opportunity to build a product that everyone around you loves, in one of the most exciting and fastest growing regions in the world
- All the perks that come with working in a fashion startup including media and influencer driven events